Privacy Policy
The Jubilee Centre is the Data Controller and Processor for all personal and navigational data collected through your interaction with our website and resources. To contact us regarding any of the data we hold for you, email us or send us a letter to Jubilee Centre, Allia Future Business Centre, King’s Hedges Road, Cambridge CB4 2HY.
The type of personal information we collect
The Jubilee Centre collects personal information to administer our relationship with you and to provide you with relevant information about our activities and resources. Personal information could include name, address, telephone number, email address, debit and credit card details or bank details.
Personal data is only collected when provided directly by an individual and all information is held and processed in accordance with the provisions of data protection legislation.
In addition to any personal data you voluntarily provide, we collect navigational information (cookies and analytics) via our Squarespace web platform. You can set your browser to accept or decline cookies, but please note that if you choose to decline cookies you may not be able to experience the full features of the webpages you visit.
How we collect personal information and why we have it
Most of the personal information we process is provided directly by you for one of the following reasons:
When you subscribe to receive our monthly e-newsletters
When you give a donation
We use the information that you have given us to:
Send monthly e-newsletter mailings
Administer supporter records
Fundraise and promote the interests of the charity
Maintain our own accounts and records (including the processing of gift aid claims)
Improve your experience on our website
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(i) Your consent.
You can remove your consent at any time by clicking ‘unsubscribe’ on communications you receive from us, emailing info@jubilee-centre.org
(ii) We have a legitimate interest.
We may offer more personalised content on our website based on navigational information we’ve collected about your previous interaction with the site, or send you blog or content updates that we believe may be interesting or helpful. You may unsubscribe from these communications at any time.
We will not, without your consent, supply your contact details or other personal data to any third party outside the Jubilee Centre except where we are required to do so by law, or where such a transfer is a necessary part of the activities that we undertake. For example, we may:
transfer your contact details to our Infoodle supporter database in order to send out tailored emails to you and acknowledge receipt of donations;
transfer your name, address, and values of donations that you have given us to HMRC to reclaim gift aid, where appropriate; or
use your data to process payments and donations through third party sites, such as CAF Donate, PayPal or GoCardless.
How we store your personal information
Personal information is securely stored on our Infoodle supporter database.
We keep supporter data while it is still current to maintain our relationship with you. Past donation records are archived for historical auditing purposes and gift aid declarations are kept for as long as they are valid or up to 6 years after the calendar year to which they relate.
Credit and debit card details processed directly through the Jubilee Centre office, for example from a paper response form, will be deleted or destroyed once payment has been completed.
If you unsubscribe we will never send you marketing communications, but we may keep your details on a ‘suppression list’ to ensure you aren’t contacted.
Third party sites
Social Media Platforms
Our website includes Social Media features, such as the Facebook, Twitter or LinkedIn “sharing” or “follow” buttons. Users are advised that they use these at their own discretion, and that the social media platform may track and save your request to share a web page through your account with them. To this end, such features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. This Privacy Policy does not apply to these features; instead, they will be covered by the policies of the companies providing them.
External websites
Our website may provide links to external content. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to their own policies.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to correct personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
How to make a request or complaint
Please contact us by email at info [at] jubilee-centre.org or by post to Jubilee Centre, Allia Future Business Centre, King’s Hedges Road, Cambridge CB4 2HY if you wish to make a request or have concerns regarding the use of your personal data. We will aim to respond to any request you make within 30 days.
You can also contact the Information Commissioner’s Office (ICO) directly if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
This privacy policy was last updated on 16th February 2022.